Shipping policy

SHIPPING POLICY

Thank you for shopping with J&S Retail Store.

Order Processing

Orders are typically processed within 1–3 business days. Orders are not processed on weekends or holidays. Processing times may be longer during periods of high order volume.

Shipping & Delivery

Delivery times vary depending on the product, shipping destination, and shipping carrier. Estimated delivery times will be provided when available. Please note that delivery estimates are not guaranteed and delays may occur due to circumstances outside our control.

Shipping Costs

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, customers will receive a shipping confirmation with tracking details after the order has been shipped.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout. Please contact us as soon as possible if you discover an error in your shipping information. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us so we can assist you. Please include your order number and any relevant information or photographs.

Multiple Shipments

Some orders containing multiple products may arrive in separate packages and at different times.

International Shipping

International shipping availability may vary by product and destination. Customers may be responsible for applicable customs duties, import taxes, or other fees imposed by their country.

Contact Us

If you have questions about shipping or your order, please contact J&S Retail Store at:

support@jsretailstore.com